Starting today, new support threads that are created on discord will be indexed and be easily findable with search engines thanks to Answer Overflow. Right now, existing threads are being indexed.

The dedicated community link is here: https://www.answeroverflow.com/c/812703221789097985

I think this is crazily important. My biggest issue with Discord is that they have become the default hubs for issues and fixes. Over days, weeks, months and years those fixes get buried and harder to find, but the worst offender is that they are unindexable by default.

Its lovely to see someone doing this. I wish everyone would do this.

As ever, if you don’t know Heroic, you can find their website with this link here

  • Lucy :3@feddit.orgEnglish
    0·
    1 month ago

    > Create massive problem by using proprietary shit platform
    > Try to solve problem by hacking around it

    Not like source forges have whole integrated systems just for the purpose of filing, debugging and fixing issues. That are naturally indexed of course.

    It would be lovely if “open source” projects just didn’t use discord.

    • Damage@feddit.itEnglish
      1·
      1 month ago

      Well it increases access to the issue tracker to people who have a discord account but not a GitHub or whatever account

    • ErableEreinte@lemmy.caEnglish
      0·
      1 month ago

      To be fair, Heroic already use their GitHub repo to track issues.
      I agree with you that Discord shouldn’t even part of the equation to begin with, but it’s become so prevalent everywhere that I imagine it’s hard for devs to fully bypass.

      • who@feddit.orgEnglish
        1·
        1 month ago

        I imagine it’s hard for devs to fully bypass.

        Why do you imagine that? All a developer needs to do is choose a platform other than Discord. I have never found that to be hard.

  • Fluid@aussie.zoneEnglish
    0·
    1 month ago

    I mean, don’t use walled gardens as your primary community base in the first place right? This is a ‘solution’ to a problem that doesn’t need to exist.

    • PerfectDark@lemmy.worldOPEnglish
      1·
      1 month ago

      So you’d prefer no solution?

      I get the hatred, no one loathes Discord more than me, but on their own time and dime they’re giving an option for those who avoid Discord. I can’t understand why your first, and only thought, is to shit on it.

      Discord’s pervasive, and has become the default option for too many projects, but I can see why - it is free, and everyone uses it. Easy for us, who haven’t built a fucking giant program and community to sit back and sneer at how they offer support, but this is it. It’s all done now.

      Just be glad they’re giving people an option. This isn’t even a ‘solution’ quote-unquote. It is a solution, that will take time and care and effort. Which they’re doing.

      Jesus.

      • Fluid@aussie.zoneEnglish
        01·
        1 month ago

        I didn’t say that. I said why pick Discord from the myriad of other solutions?

        What’s wrong with a tried and tested open forum? Hell, a lemmy server or even subreddit would suffice.

        • 0_o7@lemmy.dbzer0.comEnglish
          1·
          1 month ago

          because of the numbers of users (most likely gamers who have friends already on the platform as well) who already have discord? idk

          • Smee@poeng.linkEnglish
            01·
            1 month ago

            Would you use Windows just because all your friends do? (aka. would you jump out of a window if all your cool gamer friends did?)

            • IEatDaGoat@lemm.eeEnglish
              11·
              25 days ago

              If Discord was not available in Linux or browser then yes, I would use Windows because all my friends do.