

In my experience that’s usually the case for XG-PON and XGS-PON networks. Because you’re sharing one port on the OLT with up to 63 neighbours. Though I think most build outs aim for 16 or 32 splits.
Anyway they don’t want to risk you sending when it’s not your turn or disturbing your neighbours connection in any other way, they make you use their ONU. Basically the same old story like with the coax cable modems. Just because some idiot (or rather industry group of idiots) had to go and turn fiber back into a shared medium to save on cable and ports a bit.
Is that a 10BASE-T connect over two pairs of twisted pair? But even then you’d naively expect Fast Ethernet 100 Mb/s at least. I’m curious what it’s only 10, can you tell us?